Privacy Policy

Last updated: September 2026

At Maua Essence, we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

Name, email address, phone number, and delivery address
Payment information (processed securely — we do not store card details)
Browser type, IP address, and pages visited (via cookies and analytics tools)
Any communications you send to us

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your enquiries and provide customer support
Send marketing emails (only with your consent — you can unsubscribe at any time)
Improve our website and customer experience

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with trusted service providers (such as delivery couriers and payment processors) solely to fulfil your order.

4. Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

5. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data. To exercise your rights, please contact us at hello@mauaessence.com.